Telephone numbers to request your MAC code

Ask for your migration access code (MAC) when you telephone and for a copy to be sent to you by email. It should be noted that by requesting your MAC code you are not terminating your contract with your broadband provider, but simply enabling a seamless transfer to another provider if you do switch your broadband account.

The MAC code tends to have a life of just 30 days and after 30 days you will need to request another MAC code if you still wish to switch provider.

ISPWhere to request your MAC code
AOL0844 499 5555
beRaise a ticket from your member centre
BT0800 328 6738
Demon0845 272 2333
eclipse internet0845 1224 111
O2 Broadband0800 230 0202
Orange0844 871 0079
Pipex0845 077 2537
PlusNet0114 296 5198
Sky08705 515 515
Talk Talk0800 049 6291
tiscali0845 077 4488
Toucan0871222 6399
Virgin Media0845 454 1111
Vodafone08080 553 555